16 Support questions or comments

• 
  Mar 27, 2023
  priskar Purchased

  I just kindly like to add that supplier and stock management cannot be tested in your test version. there are no entries for this. therefore I assume that it does not work in your demo version either even I see that you excluded stock management for 1.7 as it has changed, which leaded to both of my questions .
• 
  Mar 27, 2023
  ndkdesign Author

  ok is everything right for you?
• 
  Mar 27, 2023
  priskar Purchased

  Hi,
  Thank you very much for your reply.
  No, as kindly said I would request you to send over a fixed version which we can use. The supplier is not working in your setting. The same goes for your demo version where there is no supplier being added / possible to be tested.
  Kind regards,
  Priska

• 
  Mar 25, 2023
  priskar Purchased

  Dear programmer,
  
  Thank you so much for your help.
  This looks good and we bought it.
  
  But there is a further question: we've entered one supplier, which has no products assigned but is our actual supplier (we are finalizing this product). Therefore, we like to add it in the section supplier. The name of our supplier is in your addon, we click add and save. But after saving the supplier is not there anymore. Can you save suppliers in your addon? It seems that we cannot.
  
  it's this field below Warehouse:
  Warenlager -> what information do you read here? in PS 1.7 there is no Warehouse installed but under product, quantity there is a field 'stock' and than 'stock location'. Would you read this file if possible?
  Lieferant - > if we add a supplier and save it, newly made entry is not there. Field comes back empty. Our supplier has no added products under BO > brands & suppliers > suppliers but is our supplier.
  
  Kind regards,
  
  
  
• 
  Mar 27, 2023
  ndkdesign Author

  hello could you provide admin and ftp access in private message?
  warehouse is just used for 1.6 versions
• 
  Mar 27, 2023
  priskar Purchased

  how can I send a private message? this is the support box.
  You kindly would need to fix the issue with suppliers as it seems.
  kind regards,

• 
  Mar 23, 2023
  priskar Purchased

  Thank you very much for the fast replay.
  We tested it and are interested but there is a bug from our perspective.
  
  Case of issue:
  - Ordered amount 30 pieces, in stock afterwards 10 pieces (product 'shoes' in your test environment)
  - lot 0 has 5 items and lot 1 has 50
  
  -> your addon shows in order settings only lot 0 to be used with 30 items but the lot has only 5 items. this is wrong.
  -> Your addon would need to take from lot 0 five pieces and from lot 1 25 pieces.
  
  Can you fix this?
  
  Kind regards,
• 
  Mar 23, 2023
  ndkdesign Author

  hello yes this is what it does, wich order reference is it please?
• 
  Mar 23, 2023
  priskar Purchased

  This is a bug. If there aren't enough items in a lot for an other, it must take from several lots the items and just form one.
  We tried out this:
  95 144 Shoes 0 2023-03-23 00:00:00 2024-03-15 00:00:00 50 -- 1 0
  94 123 Shoes 0 2023-03-22 00:00:00 2024-02-22 00:00:00 5 -- 0 0
  
  With order:
  #50 TDMHBFMNT
  
  It does add this lot - with 5 items in stock but the addon is showing 30 items in available for this lot, what is wrong. It would need to add the second lot form above with 25 items too.
  
  Traçability :
  Product : Lot number : Quantity : by date : deadline for optimal use : Wharehouse :
  Test beurre : => ( id=14899) 30 2022-04-05 2022-04-08
• 
  Mar 23, 2023
  ndkdesign Author

  may be it was a misconfiguration problem, i just try you can see order. : QCVRHRAPT

• 
  Mar 22, 2023
  priskar Purchased

  Would you fix demo version? login is not possible.
  Kind regards,
• 
  Mar 22, 2023
  ndkdesign Author

  hello demo is available here : https://ndksp.ndk-design.fr/admin838bwrbkd/
  [email protected]">[email protected]
  demodemo
  
  Module work on 1.7, 8 version is on work

• 
  Mar 22, 2023
  priskar Purchased

  Hi, is this addon still being sold and if so, is it working on 1.7 and 8?
  Kind regards,

• 
  Oct 3, 2017
  afinsoftware

  Hi.
  I have a problem. I need the Prestashop Traceability Module but my version of Prestashop is 1.7.2
  Are you ready to run in this version?
  Thank you.